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Frequently Asked Questions
Find quick answers to common questions about our services.
How does the escrow payment system work?
Our escrow system holds payment securely until the ferry job is completed successfully. Funds are only released to the pilot after the client (aircraft owner, broker, or Ferry Pilot Agency) confirms safe delivery, providing protection for all parties involved.
What verification do pilots undergo?
All pilots on our platform undergo thorough verification of their licenses, ratings, flight hours, and background checks. We also collect reviews from previous clients to ensure quality service.
How can I track my aircraft during ferry?
Our platform provides real-time tracking of your aircraft during the ferry process. You'll receive updates on location, estimated arrival times, and any important notifications throughout the journey.
What if there's a dispute during the ferry process?
We have a comprehensive dispute resolution process. Our team will review all evidence, communication, and tracking data to help resolve any issues fairly between all parties involved, including aircraft owners, brokers, ferry pilot agencies, and pilots.
Ready to Get Started?
Join the FerryPros platform today as an aircraft owner, broker, Ferry Pilot Agency, or pilot and experience a safer, more efficient way to connect and manage ferry jobs.